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WorkingSm@rt® Better Ways to Work:
The System for How Work Gets Done Across Microsoft 365

Instructor-led Microsoft 365 and Copilot training that reduces overload, builds practical skills and improves execution across teams.

We understand how successful people work.
We have been upskilling them globally since  1980. 

WorkingSm@rt is the core system that stabilises how work happens, how it is prioritised, where it lives and how it gets completed, making Microsoft 365, including Copilot, fully productive.

Delivered through instructor-led programmes, WorkingSm@rt equips people with a clear way to manage how work happens, reducing overload, improving execution and giving individuals and teams control over their work.

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The Modern Work Problem in Microsoft 365

Work has become fragmented not because people lack effort, but because ways of working haven’t kept pace with Microsoft 365.

Across organisations we're seeing:

  • Work lives in too many places

  • Teams use the same tools differently

  • Ownership is unclear

  • Execution is inconsistent

 

Technology alone doesn’t create productivity. Without consistent ways of working, it increases complexity even as Copilot increases speed.

The WorkingSmart®
Solution

WorkingSm@rt establishes a clear system of ways of working across Microsoft 365:

  • How work is prioritised

  • Where work happens

  • How collaboration flows

  • How actions are owned and completed

 

The result:

  • Clarity before speed

  • Ownership before automation

  • Reliable execution at scale

  • Control over workload, turning constant demand into clear, manageable priorities

  • Recovery of significant productive time each day

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Making Copilot
Fully Productive

Copilot is powerful but it does not plan, prioritise or ensure follow-through.

WorkingSm@rt provides the structure Copilot depends on to be effective, enabling it to accelerate productive work, not confusion.

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What is Copilot Missing to Maximise Productivity?

Use the diagnostic to show you the behaviours, routines and working practices that allow Copilot to accelerate productivity.

WorkingSm@rt Training gives Microsoft 365 a system that increases productivity 

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Prioritise Work Effectively
WorkingSm@rt® with MS Outlook
+ Copilot option

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Consistent Clear Collaboration Across Teams
WorkingSm@rt® with MS Teams
+ Copilot option

Microsoft Teams training that structures collaboration, reduces internal email, and shortens meetings.

LEARN MORE

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Build Knowledge & Notes That Drive Action
WorkingSm@rt® with MS OneNote
+ Copilot option

Create a single source of truth for knowledge, decisions and actions across Microsoft 365.

 

LEARN MORE

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Before vs After  WorkingSm@rt

Before WorkingSm@rt

  • Work scattered across email, TEAMS and meetings

  • Priorities unclear

  • Actions lost or duplicated

 

After WorkingSm@rt

  • Work structured across Microsoft 365

  • Priorities clear and visible

  • Actions tracked and completed

 

Turn intentions into actions and actions into results.

Instructor-Led Microsoft 365 Training That Changes Behaviour

Ways of working don’t change through videos.

WorkingSm@rt is delivered through live, instructor-led Microsoft 365 training, using real work and guided practice, building practical skills that people apply every day, so new ways of working actually stick.

❌ Passive video learning

❌ Feature demonstrations

❌ Watching instead of doing

✅ Live workshops (face to face or online)

✅  Instructor-led practical learning

✅  Optional follow-up coaching to embed lasting change

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WorkingSm@rt for Individuals, Teams & Organisations

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For Individuals

Build practical skills to prioritise effectively, reduce overload and stress, and stay in control of your work.

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For Teams & Organisations

Establish shared ways of working that improve collaboration, execution, and Copilot effectiveness at scale with Pilot programmes or Organisation-wide Microsoft 365 training.

Trusted Globally Since 1980

Delivered across the UK and internationally from our London hub, WorkingSm@rt has helped organisations worldwide, including many Fortune 500 companie, build consistent, scalable ways of working that deliver lasting productivity.

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Insights on Modernising How Work Happens

Practical insights on:

  • Reducing overload across Microsoft 365

  • Improving collaboration in TEAMS

  • Making Copilot productive

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Talk to a Human About Modernising How Work Happens

Instructor-led. Practical. Designed for real change.

Book a free 15-minute conversation.

Which Priority Management Programmes are you interested in?
Book a free 15-min Online Meeting to discuss your training objectives. If you can't find a time that suits you, tell when it's a good time to meet on the next question.
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