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Takeda UK - Case Study
Transforming Work Flows & Taming TEAMS

Priority Management has trained over 280 Takeda employees in the UK since 2018. Recently, we ran our WorkingSmart with Microsoft TEAMS

course for the Rare Business Unit Team, and here are the results.



Takeda is a research-based global company, employing 30,000 people, with its main focus on pharmaceuticals. As the largest pharmaceutical company in Japan and one of the global leaders of the industry, Takeda is committed to strive towards better health for patients worldwide through leading innovation in medicine. Takeda's ethical drugs are marketed in around 100 countries worldwide. Since 2018 Priority Management has trained over 250 Takeda people in the UK.

Challenge to Priority Management

The challenges presented by Takeda’s Rare Business Unit team to Priority Management was overall to improve collaboration by helping with the roll-out and adoption of Microsoft TEAMS. Specific objectives were to overcome issues like inconsistent use of TEAMS capabilities and structures. Other issues were not everyone using TEAMS for internal communications and difficulty finding shared files. Also, people were missing key messages and overwhelmed with notifications.

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Priority Management Solution

Priority Management show people WHY to use technology by connecting it to their jobs. Microsoft TEAMS provides a wide range of organisational tools that can cause confusion and result in low adoption without adding best practice productivity behaviours.
WorkingSmart with Microsoft TEAMS simplifies Work Flows to deliver better collaboration. Guidelines are provided for teams to agree how to make the most of TEAMS.


Each class is tailored, based on the needs and priorities identified in the pre-training ‘Microsoft TEAMS Experience Survey’ .


Delivery is Instructor-led with highly interactive online webshops, followed-up with individual online coaching – this customises the new ways of working.

WorkingSmart Results:
Takeda's Rare Business Unit

Post programme evaluations found the following results:


gained by communicating
more effectively


Improvement  using TEAMS

for communications


Improvement  sharing & managing files


Improvement  delegating/ assigning work


Reduction internal emails

“Simplified some key team collaboration skills, and file sharing. It was also great to discuss the opportunities with the team and decide how/what to use .”

“Excellent trainer for an online class. Brings the delegates together by utilising great facilitation skills. As well as learning MS Teams skills, I also picked up hints and tips for chairing virtual meetings.”

“The training allows more alignment, collaboration and efficiencies. Opened up a whole new world of managing my comm's and tasks.”

Image by Marvin Meyer

Transforming Work Flows
& Taming TEAMS

WorkingSmart with Microsoft TEAMS

Unlock & Simplify TEAMS potential for productive collaboration with our Working Smart with Microsoft TEAMS training.

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