Focus on Collaboration
with Instructor-led Training
This training unlocks the full collaboration potential of Microsoft Teams, while making it easier to use. While MS Teams is used widely for online meetings and chats, its potential extends far beyond these basic functions.
The ‘WorkingSmart’ method shows how to streamline collaboration workflow processes by simplifying communications to reduce email volumes, streamlining file sharing to save time searching for files and sharing tasks to make meeting actions & projects more effective.
We integrate individual and assigned tasks to make it easier for each person to balance their workloads. ‘WorkingSmart’ provides draft ‘TEAMS Guidelines’ to keep everyone on the same page.
Learn How to Overcome These Challenges
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Let's break it down
What's in it for you?
You will learn WorkingSmart techniques to help you:
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Prioritise Incomings + layouts + alerts
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Messaging swiftly & by topic to minimise internal email & reduce meetings
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Share & co-working on files
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Schedule all pending work & messages
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Share & assign Tasks + tracking progress
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Follow-up requests to others
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Manage others’ expectations
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Track conversations & notes
Bespoke Tailoring & Metrics
Tailoring with a Pre-Training Survey:
No size fits all, so training objectives are agreed with the organiser in advance. We can also use a pre-training survey to assess current working practices.​​​
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Post-Training Impact Survey:
Results are used to assess skills improvement and ROI in productive time gained.
Logistics
Duration:
Instructor-led 5 hours or
2 x 2.5 hours online classes on separate days
Class Size:
We like to keep our highly interactive classes cosy - up to 20 people
Where:
Online or Face to Face
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1-1 Coaching:
Individual 1 hour online
14-30 days after the training to tailor the techniques to individual requirements
Apps Used:
Microsoft Teams for Windows, Outlook and Planner
Multi-Lingual Instructors:
We can deliver classes in
English, French, German & Dutch
Just Yourself?
Asks us about arranging individual, 1-1 training.
WorkingSm@rt Behaviours + Outcomes = Solutions
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This course unlocks the Microsoft TEAMS Productivity Keystones for people who need to collaborate effectively.
Collaboration
Workflow processes are streamlined to improve collaboration & gain time
Simpler to focus on shared priorities
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Control
Clear responsibilities from shared Tasks + eliminate duplications of effort
Supervising Tasks & workloads is streamlined
Meeting actions & agreements noted in real-time are visible to all & ready for follow-up
Communication
Reduce internal email volumes
+ no CC's with 'Posts'
One place to view Messages from multiple Channels
Messages not actioned are tasked for future dates
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Clarity
MS TEAMS Structures are reorganised to find current topics quickly & minimise Notifications
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Community
Adopt central filing in MS TEAMS with option to use File Explorer, saving time
Linking files to Messages results in faster responses
Co-working files with clarity on versions is time-efficient
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Cohesion
Agree ‘MS TEAMS Guidelines’,
using WorkingSm@rt draft,
for consistent team working
Build confidence & trust
to collaborate productively
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Frequently Asked Questions
1. What is WorkingSm@rt® with Microsoft Teams?
WorkingSm@rt® with Microsoft Teams is a practical productivity training course that helps individuals and teams collaborate more effectively using Microsoft Teams. Rather than simply teaching Teams features, the course focuses on Better Ways to Work by establishing clear communication habits, improving collaboration and helping organisations make better use of Microsoft 365.
2. Who should attend the WorkingSm@rt® with Microsoft Teams course?
This course is suitable for anyone who uses Microsoft Teams as part of their working day. It is particularly valuable for organisations adopting hybrid working, improving collaboration across departments or looking to reduce reliance on internal email. Managers, team leaders and project teams also benefit from establishing consistent ways of working.
3. How can Microsoft Teams improve productivity?
When used effectively, Microsoft Teams becomes the central hub for communication, collaboration and information sharing. WorkingSm@rt® teaches participants how to organise conversations, share knowledge, manage documents and collaborate more efficiently, reducing time spent searching for information or switching between applications.
4. What's the difference between Teams Chats and Teams Channels?
This is one of the most common questions we hear. Chats are best suited for quick conversations between individuals or small groups. Channels are designed for ongoing team collaboration, project discussions and sharing information that needs to remain visible and accessible to everyone involved. WorkingSm@rt® helps organisations establish clear guidelines so employees know when to use each, reducing confusion and improving collaboration.
5. Can Microsoft Teams reduce internal emails?
Yes. One of the biggest productivity benefits of Microsoft Teams is reducing unnecessary internal email. By using Channels for team discussions, announcements and project updates, information becomes easier to find and everyone has access to the same conversation. This reduces duplicate emails, improves transparency and saves valuable time.
6. How can Microsoft Teams improve hybrid working?
Microsoft Teams helps bring office-based and remote employees together through shared conversations, meetings, files and collaboration spaces. WorkingSm@rt® teaches practical ways to keep everyone aligned, ensuring information is shared consistently regardless of where employees are working.
7. Does the course cover document sharing and collaboration?
Absolutely. Participants learn how to share files securely, collaborate on documents in real time and manage versions using Microsoft Teams and OneDrive. We also cover practical ways to organise files so everyone can quickly find the information they need without creating duplicate copies.
8. How does Microsoft Copilot work with Microsoft Teams?
Microsoft Copilot enhances Teams by summarising meetings, capturing action points, drafting messages and helping users quickly find information from previous conversations. However, Copilot delivers the greatest value when Teams is already being used consistently. WorkingSm@rt® provides the structure and collaboration habits that allow Copilot to become a genuine productivity tool.
9. What results can organisations expect after the course?
Organisations often see improvements such as fewer internal emails, better communication, more organised Teams environments, clearer ownership of work and improved collaboration across departments. Employees also gain greater confidence in using Teams as their central workspace rather than simply another messaging application.
10. How is WorkingSm@rt® with Microsoft Teams different from standard Microsoft Teams training?
Traditional Teams training focuses on features and functionality. WorkingSm@rt® goes much further by teaching people how to collaborate effectively using Microsoft Teams. Participants learn practical ways of organising conversations, sharing information, reducing meetings and creating consistent team behaviours that improve productivity across the organisation.
Special perks after the training
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Learning Materials
You will gain unlimited access to our inner circle resources, including a Virtual Learning Guide to refer to whenever you need
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Productivity Tips
Keep updated and motivated with our weekly blogs and monthly productivity e-newsletter, LearningLink
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Ongoing Support
After your training, you can join a
1-hour free online refresher with a Priority Coach.​
We're here for you! Email our WorkingSmart Helpdesk:
enquiries@prioritylondon.com
Results That Speak Louder Than Words
Effectiveness Improvement
Managing Shared Files and Work
97%
Managing Tasks, Activities & Follow-ups
73%
Managing Stress
36%
Reduction in Internal Emails
23%
Let's start your
WorkingSmart Journey
Call us on +44 (0) 208 5632 666
or email enquiries@prioritylondon.com