


Instructor-led online webshops (2 x 2.5 hours)
or in-person workshops (5 hours)
+ 1-hour follow-up online coaching
UNIQUE: ‘WorkingSm@rt’ uses best practice collaboration behaviours to explain why & when to use TEAMS, including tracking actions in Outlook and sharing notes in OneNote. This dynamic course will motivate everyone to change behaviours & use TEAMS consistently for mutual benefit, using the ‘WorkingSm@rt’ guidelines
LEARN HOW TO OVERCOME THESE CHALLENGES
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Unsure when to use Emails, Posts or Chat
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Wasting time finding Messages & Channels
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Messages are difficult-to-read & topics are jumbled up
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Losing track of requests in Messages
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Wasting time searching for Files
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Inefficient follow-up to actions agreed in meetings
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Confusing layout of TEAMS & Channels
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Too many interruptions from Notifications
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Inconsistent use of TEAMS by colleagues
CHANGE BUSINESS BEHAVIOURS
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Prioritise Incomings + layouts + alerts to make it easier to focus on priorities with fewer distractions
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Messaging swiftly & by topic to minimise internal email & reduce meetings
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Share & co-working on files to find data quickly + save time
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Schedule all pending work & messages so that all work-in-progress is under control and reduce work-related stress
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Share & assign Tasks + tracking progress to deliver shared work on time
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Follow-up requests to others to encourage them to deliver reliably
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Manage others’ expectations resulting in fewer interruptions and more time for own work
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Track conversations & notes to keep control of conversations by knowing who said what last time
TRAINING CONTENT
TAMING TEAMS:
TT1. Navigating
TT2. Structuring
TT3. Prioritising
TT4. Notifications
1. MESSAGING:
1a. Topics Together
1b. Notes
1c. Vote in Forms
1d. Manage Work-In-Progress
2. SHARED FILING:
2a. Stored in SharePoint
2b. 'Files' Tab in Channels
2c. Files + Co-Editing
3. SHARED TASKS IN MEETINGS:
3a. 'Planner' Tab
3b. Create Tasks
3c. Monitoring
3d. Overviews
AUDIENCE
This course is designed for teams that need to collaborate, and want to understand WHY to use Microsoft TEAMS
FORMAT
Hands-on Instructor-led Sessions: Workshops of 5 hrs on client's premises or online Webshops of 5 hrs or 2 x 2.5 hrs
Languages: We can deliver in English, French, German, Dutch
Follow-up Individual Coaching: 60 minutes Online
Class Size: Maximum 20 people per class
Pre-Training Survey on "Microsoft TEAMS Current Experience": Results are used to tailor the training content.
Click here to view a demo report of the survey.
Tailoring: Training objectives are agreed in advance
Post-Training Survey on the "Impact of Microsoft TEAMS": Results are used to assess Microsoft TEAMS experience improvement. Click here to view a demo report of the survey
WHAT'S INCLUDED
Graduates' Refresher: Join a 1 hour complimentary online refresher session with one of our Priority Coaches
Comprehensive Learning Guide and Resource Manual: Individual Virtual Learning Guide with training content to refer to, whenever you want
Ongoing support: WorkingSmart Helpdesk (send us an email anytime at enquiries@prioritylondon.com)
LearningLink: Our monthly productivity e-newsletter to keep you updated
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