Focus on Collaboration
with Instructor-led Training
Many organisations still manage communications, files, tasks and actions across email, folders and personal notes. WorkingSm@rt introduces practical ways to reduce internal email, maintain single master files, clarify responsibility and replace meeting catch-ups with written updates.
We understand how successful teams work.
WorkingSm@rt helps people find information faster, manage shared priorities and adopt consistent ways of working, enabling teams to collaborate better, shorten meetings and release more time for high-value work.
Improvements: Reduced repetition, tightened the problem statement and retained the strongest business benefits.
Stop Managing Emails, Files and Meetings Separately by Bringing Everything Together in One Visible System.
Many organisations use Microsoft Teams for meetings and chats while continuing to manage communications, files and actions separately. This creates unnecessary email, multiple document versions, time-consuming searches, lengthy update meetings and unclear accountability.
WorkingSm@rt turns Teams into one visible collaboration system. Participants learn to use Channel Posts instead of internal email chains, maintain single master files and share tasks transparently through Planner so everyone can see ownership, deadlines and progress.
Individual and assigned tasks are brought together to help people manage priorities and workloads. Draft Teams Guidelines establish consistent behaviours across the team, helping people spend less time searching, chasing and coordinating, and more time delivering results.
Let's break it down
What's in it for you?
You will learn WorkingSmart techniques to help you:
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Prioritise Incomings + layouts + alerts
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Messaging swiftly & by topic to minimise internal email & reduce meetings
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Share & co-working on files
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Schedule all pending work & messages
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Share & assign Tasks + tracking progress
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Follow-up requests to others
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Manage others’ expectations
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Track conversations & notes
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Use Copilot to accelerate
Logistics
Duration:
Instructor-led 6 hours or
2 x 3 hours online classes on separate days
Class Size:
We like to keep our highly interactive classes cosy - up to 20 people
Where:
Online or Face to Face
1-1 Coaching:
Individual 1 hour online
14-30 days after the training to tailor the techniques to individual requirements
Apps Used:
Microsoft Teams for Windows, Outlook, Planner and Copilot
Multi-Lingual Instructors:
We can deliver classes in
English, French, German & Dutch
Bespoke Tailoring & Metrics
Tailoring with a Pre-Training Survey:
No size fits all, so training objectives are agreed with the organiser in advance. We can also use a pre-training survey to assess current working practices.
Post-Training Impact Survey:
Results are used to assess skills improvement and ROI in productive time gained.
Just Yourself?
Asks us about arranging individual, 1-1 training.
Frequently Asked Questions
1. What is WorkingSm@rt® with Microsoft Teams?
WorkingSm@rt® with Microsoft Teams is a practical productivity training course that helps individuals and teams collaborate more effectively using Microsoft Teams. Rather than simply teaching Teams features, the course focuses on Better Ways to Work by establishing clear communication habits, improving collaboration and helping organisations make better use of Microsoft 365.
2. Who should attend the WorkingSm@rt® with Microsoft Teams course?
This course is suitable for anyone who uses Microsoft Teams as part of their working day. It is particularly valuable for organisations adopting hybrid working, improving collaboration across departments or looking to reduce reliance on internal email. Managers, team leaders and project teams also benefit from establishing consistent ways of working.
3. How can Microsoft Teams improve productivity?
When used effectively, Microsoft Teams becomes the central hub for communication, collaboration and information sharing. WorkingSm@rt® teaches participants how to organise conversations, share knowledge, manage documents and collaborate more efficiently, reducing time spent searching for information or switching between applications.
4. What's the difference between Teams Chats and Teams Channels?
This is one of the most common questions we hear. Chats are best suited for quick conversations between individuals or small groups. Channels are designed for ongoing team collaboration, project discussions and sharing information that needs to remain visible and accessible to everyone involved. WorkingSm@rt® helps organisations establish clear guidelines so employees know when to use each, reducing confusion and improving collaboration.
5. Can Microsoft Teams reduce internal emails?
Yes. One of the biggest productivity benefits of Microsoft Teams is reducing unnecessary internal email. By using Channels for team discussions, announcements and project updates, information becomes easier to find and everyone has access to the same conversation. This reduces duplicate emails, improves transparency and saves valuable time.
6. How can Microsoft Teams improve hybrid working?
Microsoft Teams helps bring office-based and remote employees together through shared conversations, meetings, files and collaboration spaces. WorkingSm@rt® teaches practical ways to keep everyone aligned, ensuring information is shared consistently regardless of where employees are working.
7. Does the course cover document sharing and collaboration?
Absolutely. Participants learn how to share files securely, collaborate on documents in real time and manage versions using Microsoft Teams and OneDrive. We also cover practical ways to organise files so everyone can quickly find the information they need without creating duplicate copies.
8. How does Microsoft Copilot work with Microsoft Teams?
Microsoft Copilot enhances Teams by summarising meetings, capturing action points, drafting messages and helping users quickly find information from previous conversations. However, Copilot delivers the greatest value when Teams is already being used consistently. WorkingSm@rt® provides the structure and collaboration habits that allow Copilot to become a genuine productivity tool.
9. What results can organisations expect after the course?
Organisations often see improvements such as fewer internal emails, better communication, more organised Teams environments, clearer ownership of work and improved collaboration across departments. Employees also gain greater confidence in using Teams as their central workspace rather than simply another messaging application.
10. How is WorkingSm@rt® with Microsoft Teams different from standard Microsoft Teams training?
Traditional Teams training focuses on features and functionality. WorkingSm@rt® goes much further by teaching people how to collaborate effectively using Microsoft Teams. Participants learn practical ways of organising conversations, sharing information, reducing meetings and creating consistent team behaviours that improve productivity across the organisation.
Special perks after the training
1
Learning Materials
You will gain unlimited access to our inner circle resources, including a Virtual Learning Guide to refer to whenever you need
2
Productivity Tips
Keep updated and motivated with our weekly blogs and monthly productivity e-newsletter, LearningLink
3
Ongoing Support
After your training, you can join a
1-hour free online refresher with a Priority Coach.
We're here for you! Email our WorkingSmart Helpdesk:
enquiries@prioritylondon.com
Results That Speak Louder Than Words
Effectiveness Improvement
Managing Shared Files and Work
97%
Managing Tasks, Activities & Follow-ups
73%
Managing Stress
36%
Reduction in Internal Emails
23%
Let's start your
WorkingSmart Journey
Call us on +44 (0) 208 5632 666
or email enquiries@prioritylondon.com