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Microsoft Teams: How effective is online tech training?

Microsoft Teams is as a frontrunner among digital collaboration tools. The application is best known for its chat facility, but it seamlessly integrates online meetings, file sharing and project management. Organisations using Microsoft Teams often rely on training to ensure optimal workforce usage of the app.  


HR managers considering Microsoft Teams training grapple with certain underlying assumptions fundamental to training success, namely: Is the training associated with Microsoft Teams primarily focused on IT skills, or does it extend to staff behavioural improvements? 


While this may seem like an philosophical question, it is foundational to ensuring that employees not only learn the ins and outs of the program but make the most of it in their routine to improve time management skills

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Microsoft Teams is much more than just Chat...

Microsoft Teams, at its core, is a robust platform with a multitude of features designed to streamline workload management and facilitate teamwork. Teams integrates the schedules, projects, and tools your employees need to be more engaged and effective. Traditional IT training focuses on technical aspects like navigating the interface, understanding permissions and troubleshooting. 


Valuable Microsoft Teams training extends beyond mere proficiency of buttons and features. It delves into the intricacies of behavioural change, urging users to rethink and adapt their collaboration habits. 

A Comprehensive Approach to Microsoft Teams Training 

Understanding that the essence of Microsoft Teams lies in how it can transform team synergy, Priority Management has crafted productivity courses that unite IT skills with behavioural change strategies. This comprehensive approach aims to empower users not only to operate the platform at its apex but to also foster a culture of excellence in communication and adaptability. 

How to Use Microsoft Teams: From Basics to Proficiency 

IT training for Microsoft Teams typically covers the basics: creating channels, initiating chats, scheduling meetings and managing files.  

Alternatively, Microsoft Teams training that instills long-term behavioural improvements goes beyond this to explore team dynamics. It will identify areas of improvement and emphasise a mindset shift towards greater levels of collaboration. Users are encouraged to break away from siloed work habits, embrace transparency and leverage the full potential of a collaborative platform with an understanding of their unique work habits and organisational needs. 

Rethinking Communication Habits 

One key element of Microsoft Teams training with a behavioural improvements emphasis is the transition from email-centric communication to a powerful and real-time collaboration model. Users are encouraged to leverage chat and threaded conversations, reducing the need for lengthy email exchanges. This approach cuts down internal email volumes, enhances communication speed and promotes an inclusive and agile work environment. 


Additionally, when optimally utilised, Microsoft Teams marks a departure from traditional hierarchical communication structures. The platform encourages open dialogue, enabling everyone - including junior team members - to contribute ideas and insights. Microsoft Teams training that embraces open communication makes a deliberate move towards a workplace with greater staff participation and innovation.  


Improve Employee Collaboration and Project Management 

Microsoft Teams has the potential to integrate project management needs into its core communications tools. When Microsoft Teams training focuses on behavioural improvements, users can harness Planner and Tasks to organise assignments, designate responsibilities, and track task progress.  


Real-time collaboration on documents and designated channels for discrete projects reduces clutter and promotes documentation - all to the benefit of better-managed projects that are more likely to hit or exceed their deliverables. Again, to achieve this, the training must go beyond merely understanding app functionality and include instruction on incorporating functions into a team’s unique workflow. 

Professional Microsoft Teams Training that Creates Behavioral Change


Priority Management has been delivering behavioural change instructor-led training around the world for over forty years. Each training module is fully customised for every client and their workflow for maximum impact. We know there is no such thing as a one-size-fits-all program in Microsoft Teams training, or any subject for that matter. Our pre-training questionnaires ensure that the training content is tailored to the audience so it is best understood and applied on the job. 


In addition to our curated content, our ongoing support post-training is one of our standout features. We provide follow-up support so positive staff behaviours form and last. 


To learn more about this course, visit our Microsoft Teams training page. 


Priority Management is a worldwide training company with 55 offices in 15 countries. We have successfully trained more than two million graduates in Priority workshops. Our programs help companies and people be more effective and manage their workflow in and out of the office by providing tools, processes and discipline. Simply put - A Better Way To Work! Clients range from Fortune 500 companies, small-to-medium businesses and government/military employees. Click Here to view all our courses.


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