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Missing Link
How We Create Lasting Change
Workflow Modules
2-hours Instructor-led
Short, focused modules that teach practical habits people apply every day across Outlook, TEAMS, OneNote, Planner and SharePoint reducing overload, improving coordination, and increasing control.
Half-day Instructor-led
Specialist WorkingSm@rt Courses
Build Better Ways To Work with Microsoft 365
Our international courses are designed to help individuals, teams and leaders modernise how work happens across Microsoft 365.
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Each course integrates Better Ways to Work with Microsoft 365 tools and Copilot where relevant.
Creating one consistent system that improves productivity, reduces overload and stress and supports effective execution.
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Helping people gain control, confidence and clarity in how they manage their work.
Prioritise Work Effectively
WorkingSm@rt® with MS Outlook
+ Copilot option
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LEARN MORE
Shorter Learning
2-hour Instructor-led Workflow-based Modules
Practical Ways To Work drawn from our specialist courses
If in-depth training isn’t right for you, our 2-hour Workflow Modules teach practical habits that people apply every day.
Each module helps you Reduce overload and stress, Improve collaboration and Work with clarity, focus and control.
​​Learn how to plan your day with clarity, prioritise confidently, and keep commitments visible and manageable - across apps and devices.
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Unifying habits with Outlook
& Teams + Copilot option​
Make Meetings
Clear and Actionable
Turn meetings into focused, outcome-driven discussions with clear decisions and follow-through - using shared actions and notes everyone can see.
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Unifying habits with Teams, Planner
& OneNote + Copilot option
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Stay on Top of Your Inbox, Posts & Chats
​Reduce message overload by using structured practices to triage emails, Teams posts and chats - so communication stays clear and actionable.
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Unifying habits with Outlook
& Teams + Copilot option
Keep Projects on Track & Teams Aligned
Coordinate shared work using consistent task assignment, status tracking, and workflow visibility - so project teams stay aligned and nothing slips.
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Unifying habits with Planner
& Teams​
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Simplify Sharing
of Files & Notes
Use shared files and channels as the ‘single source of truth’ to avoid duplication, endless searching, and version confusion - enabling smooth collaboration.
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Unifying habits with Teams, SharePoint
& OneDrive​
