Why Choose WorkingSm@rt?
Half-Day Instructor-Led Training
Getting Copilot output is only half the challenge
Technical Copilot training is valuable. This workshop goes further. Participants learn how to use Copilot effectively and turn its output, alongside every other commitment, into organised action and reliable results.
Work arrives constantly through email, TEAMS, files, tasks, projects and now Copilot. Copilot can create more, faster, but the productivity question is what happens next.
WorkingSm@rt provides practical, consistent ways to decide what matters, protect time, manage commitments and strengthen follow-through.
Copilot Provides Acceleration: Drafts, researches, summarises, compares and analyses.
WorkingSm@rt Provides Control: Helps people decide, prioritise, schedule, organise and follow through.
Copilot helps create the work. WorkingSm@rt helps people get it done.
Priority Management International delivers productivity training courses through a global network, serving organisations across multiple sectors.
Learn What Copilot Can Do, Then Make the Output Productive
Participants learn how to:
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SAVE TIME: Draft, research, summarise and consolidate documents and messages more efficiently.
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WORK MORE EASILY ACROSS MICROSOFT 365: Use Copilot across everyday work without needing detailed knowledge of every application feature.
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TACKLE MORE DEMANDING WORK: Compare, consolidate and analyse complex information.
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PROCESS INCOMING WORK: Extract tasks, identify possible priorities and organise email and TEAMS messages, including simple agent-assisted support.
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CREATE USEFUL FIRST OUTPUTS: Produce summaries, drafts, analyses, ideas and initial action lists for review and action.
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REDUCE ROUTINE MANUAL EFFORT: Support repeatable work-processing activities and everyday workflows.
The productivity challenge continues after Copilot responds
Every output still has to be judged, prioritised, organised and acted upon alongside all other work.
Without a reliable way to manage that flow, Copilot may reduce effort without reducing overload.
A Continuously Updated Programme
Microsoft 365 Copilot continues to evolve. We regularly update the workshop to reflect relevant new capabilities while maintaining the focus on practical Copilot skills and effective Ways To Work.
The course includes examples of simple agent-assisted activities. Advanced agent development and complex end-to-end workflow automation are outside its scope.



Five Connected Capabilities That Turn All Work into Results
1. USE COPILOT PURPOSEFULLY:
Define the outcome before prompting. Use Copilot to summarise before deciding, prepare before acting and tackle work that once took too long.
2. PRIORITISE ALL WORK:
Make prioritisation a continuous discipline across Copilot output, email, TEAMS messages, tasks and every other commitment.
3. CONTROL INCOMING MESSAGES:
Process emails with clarity and control, convert deferred messages into scheduled tasks and focus on the TEAMS messages that matter most.
4. SCHEDULE & PROTECT COMMITMENTS:
Turn commitments into scheduled actions and protect time for the most important work.
5. DRIVE EXECUTION:
Track delegated work to completion and plan tomorrow before today ends, maintaining clear ownership and follow-through.

Let's break it down
Logistics
Duration:
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Instructor-led 4 hours workshops
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or 4 hours online (can be 2 x 2 hours online classes on separate days)
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or Introductory Webinars 2 x 1-hour to cover the essentials. Learn more here.
Class Size:
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Up to 20 participants, as we like to keep our classes highly interactive
Where:
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Online or Face to Face
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+ 1-1 Individual, 1 hour online coaching 14-30 days after the training to tailor the techniques to individual requirements
Apps Used:
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Compatible with Microsoft 365, Outlook, Teams, Word, Excel, PowerPoint, OneNote, Planner, Loop
Multi-Lingual Instructors:
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We can deliver classes in English, French, German & Dutch
Just Yourself?
Enquire about our 1-1 training option below.
Frequently Asked Questions
1. What is WorkingSm@rt Getting Results from Copilot?
A practical, instructor-led workshop combining Microsoft 365 Copilot skills with proven WorkingSm@rt Ways To Work. Participants learn to use Copilot effectively and manage its output alongside all other work, turning information into priorities, actions and results.
2. Who should attend the 365 Copilot WorkingSm@rt® course?
This course is ideal for professionals who have access to Microsoft 365 Copilot or are preparing for its rollout. Whether you're an individual contributor, manager, project lead or executive, you'll learn how to combine Copilot with effective ways of working to achieve greater productivity and better business outcomes.
3. What will I learn on the Microsoft 365 Copilot course?
Participants learn practical Copilot skills for prompting, summarising, drafting, analysing and processing information, together with five connected WorkingSm@rt capabilities: purposeful Copilot use, prioritisation, message control, scheduling commitments and driving execution.
4. Is Microsoft Copilot enough to improve productivity on its own?
No. Copilot is a powerful AI assistant, but it doesn't replace effective ways of working. If your inbox is disorganised, meetings are unproductive or priorities are unclear, Copilot can only accelerate those existing habits. WorkingSm@rt® provides the structure, processes and behaviours that enable Copilot to deliver meaningful productivity improvements.
5. How can Microsoft Copilot help manage my workload?
Copilot can summarise long email conversations, identify actions from meetings, draft documents, analyse information and automate repetitive tasks. WorkingSm@rt® helps you decide what deserves your attention first, while Copilot helps you complete those tasks faster. Together, they reduce administrative effort and create more time for meaningful work.
6. Does the workshop cover Copilot in Word, Excel and PowerPoint?
The core workshop focuses on practical Copilot skills and managing all work effectively. Optional application-specific modules for Word, Excel and PowerPoint can be added, requiring an additional 30–60 minutes.
7. Will I learn how to write effective Copilot prompts?
Yes. Participants learn how to define outcomes, construct effective prompts, refine responses and verify Copilot output before using it. They also learn how to convert useful output into organised action.
8. Can Microsoft Copilot improve team collaboration?
Absolutely. Copilot helps teams summarise meetings, capture decisions, identify action items and create shared content more quickly. When combined with consistent WorkingSm@rt® practices, it also improves communication, accountability and collaboration by ensuring everyone follows the same ways of working across Microsoft Teams and Microsoft 365.
9. How is WorkingSm@rt Getting Results from Copilot different from standard Copilot training?
Most Copilot training focuses on features, prompting and generating output. WorkingSm@rt goes further by teaching people how to prioritise, schedule, organise and complete the work that follows, alongside every other commitment.
10. What results can organisations expect after this course?
Individuals gain clearer priorities, less overload and more time for important work. TEAMS benefit from clearer ownership and more reliable follow-through. Organisations benefit from better use of their Copilot investment and more consistent Ways To Work.
What Changes After the Course?
Individuals
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More purposeful Copilot use
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Clearer priorities across all work
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Less overload and reactivity
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More protected time for important work
Teams
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Clearer ownership and next actions
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More consistent message and task practices
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Better visibility of commitments
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More reliable follow-through
Organisations
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Better use of Copilot investment
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Consistent Ways To Work across Microsoft 365
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Less reliance on individual working habits
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More reliable execution and delivery
Copilot accelerates work. WorkingSm@rt helps people prioritise, organise and complete all their work, not just Copilot output. Together, they create more capacity for important work and deliver better results.

Ready to Turn Copilot Output into Results?
Call us on +44 (0) 208 5632 666
or email enquiries@prioritylondon.com





