Why Choose WorkingSm@rt?
Half-Day Instructor-Led Training
We Combine Productivity and Copilot Capability
Microsoft 365 Copilot can summarise, analyse, draft and organise information at remarkable speed. Yet many users still struggle to convert those outputs into meaningful action.
Most Copilot training focuses on:
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Features
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Prompts
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Functionality
WorkingSm@rt goes further. Participants learn how to:
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Use Copilot effectively across Microsoft 365
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Create better prompts
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Prioritise work more effectively
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Reduce overload and improve focus
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Convert Copilot outputs into measurable results
​Put simply: Copilot creates content. WorkingSm@rt turns content into completed work.
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Watch a short video to discover the missing link between Copilot and completed work.
Priority Management International delivers productivity training courses through a global network, serving organisations across multiple sectors.
Alongside our full course, these engaging 1-hour webinars help participants discover what is possible with Copilot. Participants see how Copilot 365 can save time, improve quality and reduce effort across everyday tasks.
The sessions include hands-on prompting practice and a guided exercise in each
Microsoft 365 application, giving participants first-hand experience of how Copilot can summarise information, draft content, analyse data, create presentations and support day-to-day work.
The objective is simple: to help people understand the scope of the possible and identify opportunities to apply Copilot in their own roles.
Take Control of Work with Copilot and WorkingSm@rt
Our highly interactive workshops are built around real work.
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Participants learn how to:
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Manage priorities
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Reduce overload
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Improve focus
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Strengthen follow-through
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Create additional capacity
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​WorkingSm@rt helps people:
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Decide what matters most
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Organise work effectively
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Follow through consistently
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Turn outputs into results
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Participants apply the learning using their own work, ensuring immediate relevance and practical value.
Reduce digital overwhelm, take control of your workload and use Copilot to support professional judgement, not replace it.
A Continuously Updated Programme
Microsoft 365 Copilot continues to evolve rapidly. Course content is reviewed and updated regularly to reflect:
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New Copilot features
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New applications and capabilities
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Emerging Agent technologies
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Current best practices
What You'll Learn
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Create more effective prompts, refine prompts and use multi-step prompting techniques
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Use Microsoft 365 Copilot confidently across Outlook, Teams, OneNote, Word, Excel and PowerPoint
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Manage and personalise Copilot, organise outputs, and search across emails, files, chats, meetings and documents
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Analyse information, create content, build presentations and accelerate everyday work
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Reduce time spent processing information and managing email overload
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Prioritise work, improve focus and strengthen follow-through
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Organise knowledge, actions and commitments more effectively
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Run shorter, more productive meetings and improve collaboration
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Introductions to Copilot emerging capabilities evolving towards more autonomous, agent-supported work and digital co-worker capabilities
Most importantly, participants learn how to transform Copilot output into meaningful action and completed work.
Let's break it down
Logistics
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Duration:
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Instructor-led 4 hours workshops
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or 4 hours online (can be 2 x 2 hours online classes on separate days)
Class Size:
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Up to 20 participants, as we like to keep our classes highly interactive
Where:
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Online or Face to Face
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+ 1-1 Individual, 1 hour online coaching 14-30 days after the training to tailor the techniques to individual requirements
Apps Used:
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Compatible with Microsoft 365, Outlook, Teams, Word, Excel, PowerPoint, OneNote, Planner, Loop
Multi-Lingual Instructors:
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We can deliver classes in English, French, German & Dutch
Just Yourself?
Enquire about our 1-1 training option below.
Frequently Asked Questions
1. What is WorkingSm@rt® Copilot's Missing Link Training?
WorkingSm@rt® Copilot's Missing Link is a practical productivity training course that shows individuals and teams how to use Microsoft Copilot to work more efficiently within a proven productivity framework. Rather than simply teaching AI prompts, the course combines WorkingSm@rt® productivity principles with Microsoft 365 and Copilot to help participants save time, improve collaboration and manage their workload more effectively.
2. Who should attend the 365 Copilot WorkingSm@rt® course?
This course is ideal for professionals who have access to Microsoft 365 Copilot or are preparing for its rollout. Whether you're an individual contributor, manager, project lead or executive, you'll learn how to combine Copilot with effective ways of working to achieve greater productivity and better business outcomes.
3. What will I learn on the Microsoft 365 Copilot course?
You'll learn how Copilot supports everyday work across Microsoft 365 applications, including Outlook, Teams, Word, Excel, PowerPoint, OneNote and Planner. More importantly, you'll discover how to integrate AI into proven WorkingSm@rt® processes for planning your day, managing priorities, organising tasks, collaborating effectively and reducing repetitive work.
4. Is Microsoft Copilot enough to improve productivity on its own?
No. Copilot is a powerful AI assistant, but it doesn't replace effective ways of working. If your inbox is disorganised, meetings are unproductive or priorities are unclear, Copilot can only accelerate those existing habits. WorkingSm@rt® provides the structure, processes and behaviours that enable Copilot to deliver meaningful productivity improvements.
5. How can Microsoft Copilot help manage my workload?
Copilot can summarise long email conversations, identify actions from meetings, draft documents, analyse information and automate repetitive tasks. WorkingSm@rt® helps you decide what deserves your attention first, while Copilot helps you complete those tasks faster. Together, they reduce administrative effort and create more time for meaningful work.
6. Which Microsoft 365 apps does Copilot work with?
Microsoft Copilot integrates with many Microsoft 365 applications, including Outlook, Teams, OneNote, Planner, Word, Excel and PowerPoint. During the course, you'll learn practical ways to use Copilot across these applications as part of a connected productivity system, rather than using each app in isolation.
7. Will I learn how to write effective Copilot prompts?
Yes. You'll learn practical prompting techniques that help you generate better summaries, documents, presentations, emails and meeting outputs. However, the course goes beyond prompting by showing you when and why to use Copilot within productive workflows, ensuring AI supports your work rather than becoming another distraction.
8. Can Microsoft Copilot improve team collaboration?
Absolutely. Copilot helps teams summarise meetings, capture decisions, identify action items and create shared content more quickly. When combined with consistent WorkingSm@rt® practices, it also improves communication, accountability and collaboration by ensuring everyone follows the same ways of working across Microsoft Teams and Microsoft 365.
9. How is WorkingSm@rt® with Microsoft 365 Copilot different from standard Copilot training?
Many Copilot courses focus on AI features and prompt writing. WorkingSm@rt® takes a different approach by teaching how AI fits into proven productivity habits. Participants learn not only how Copilot works, but how to combine it with Microsoft 365 and Better Ways to Work to improve workload management, collaboration and personal productivity.
10. What results can organisations expect after this course?
Organisations can expect employees to use Microsoft 365 Copilot with greater confidence and purpose. Participants learn how to reduce time spent on repetitive tasks, improve communication, manage work more effectively and make better use of Microsoft 365. Most importantly, they leave with practical ways of working that help turn AI into measurable productivity gains.
Results that speak louder than words
62%
Reduction in time spent managing emails by using Copilot to summarise threads and draft responses
45
min
Saved a day through smarter task planning, delegation, and meeting efficiency
88%
of participants report improved focus and control over their daily workload after applying Copilot techniques
Copilot accelerates work. WorkingSm@rt helps people prioritise, organise and complete that work. Together, they create genuine additional capacity and better results.
Ready to Work Smarter
with Copilot by your side?
Call us on +44 (0) 208 5632 666
or email enquiries@prioritylondon.com