Improve your Meetings
with Instructor-led Training
This international course shows you how to plan & design meetings to be more focused & shorter. This also results in the release of productive time for other work. You will learn how to conduct and lead meetings in new ways, including using listening & communication skills.
You will be able to recognise the potential impact of 20 typical ‘Meeting Characters’ and know how to handle them to keep your meetings on track.
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Learn How To Overcome These Challenges
WorkingSm@rt Behaviours + Outcomes = Solutions
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Let's break it down
What's in it for you?
You will learn WorkingSmart techniques to help you:
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Define meeting objectives
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Planning and Designing Meetings
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Starting & finishing meetings on time
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Listening + reading body language
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Involving everyone
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Leading discussions
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Noting assignments + Following-up
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Evaluating meetings to improve outcomes
Logistics
Duration:
Instructor-led 4 hours or
2 x 2 hours online classes on separate days
Class Size:
We like to keep our highly interactive classes cosy - up to 20 people
Where:
Online or Face to Face
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1-1 Coaching:
Individual 1 hour online 14-30 days after the training to tailor the techniques to individual requirements
Apps Used: Microsoft Outlook, Teams and OneNote
Multi-Lingual Instructors:
We can deliver classes in
English, French, German & Dutch
Bespoke Tailoring & Metrics
Tailoring with a Pre-Training Survey:
No size fits all, so training objectives are agreed with the organiser in advance. We can also use a pre-training survey to assess current working practices.​​​​​
Post-Training Impact Survey:
Results are used to assess skills improvement and ROI in productive time gained.
Just Yourself?
Asks us about arranging individual, 1-1 training.
Frequently Asked Questions
1. What is WorkingSm@rt® in Meetings?
WorkingSm@rt® in Meetings is a practical productivity course that helps individuals and teams plan, lead and participate in meetings more effectively. The course teaches proven techniques for preparing meetings, managing discussions, making decisions and following up on actions. By combining Better Ways to Work with Microsoft 365 tools, participants learn how to reduce unnecessary meetings and make every meeting more productive.
2. Who should attend the WorkingSm@rt® in Meetings course?
This course is suitable for anyone who organises, leads or regularly attends meetings. It is particularly valuable for managers, team leaders, project managers and professionals working in hybrid environments who want to improve meeting effectiveness, collaboration and decision-making.
3. How can this course help reduce unnecessary meetings?
Many meetings exist because organisations lack effective alternatives for sharing updates and collaborating. WorkingSm@rt® teaches participants how to use Microsoft Teams, Posts, shared documents and collaborative workspaces to communicate information without automatically scheduling another meeting. This allows meetings to focus on discussion, decisions and problem-solving rather than routine updates.
4. What makes a productive meeting?
A productive meeting has a clear purpose, the right attendees, a structured agenda and defined outcomes. Participants should understand why they're attending, what decisions need to be made and what actions are expected afterwards. WorkingSm@rt® provides practical techniques for planning and facilitating meetings that deliver measurable results while respecting everyone's time.
5. How can Microsoft Teams improve meetings?
Microsoft Teams supports productive meetings by bringing together agendas, files, chats, recordings and collaboration in one place. It also enables organisations to share updates before meetings, reducing time spent on status reports. WorkingSm@rt® shows teams how to use Microsoft Teams to prepare better meetings, improve participation and keep everyone aligned before, during and after the meeting.
6. How does Microsoft Copilot improve meetings?
Microsoft 365 Copilot helps automate many administrative aspects of meetings. It can generate agendas, summarise discussions, capture action items and identify decisions made during meetings. However, Copilot cannot replace effective meeting leadership or assign and follow-up tasks. WorkingSm@rt® provides the structure and meeting disciplines that allow Copilot to supportmore focused, productive and outcome-driven meetings.
7. Will this course help reduce meeting fatigue?
Yes. Meeting fatigue is often caused by attending too many meetings with unclear objectives or little value. WorkingSm@rt® teaches organisations how to challenge whether a meeting is necessary, reduce unnecessary attendees and ensure meetings are shorter, more focused and centred on achieving specific outcomes.
8. What will participants learn during the course?
Participants will learn how to prepare effective agendas, define meeting objectives, facilitate productive discussions, encourage participation, capture actions, improve accountability and make better use of Microsoft Teams and Microsoft 365 to support collaboration. They will leave with practical techniques that can be applied immediately.
9. How is WorkingSm@rt® in Meetings different from traditional meeting skills training?
Traditional meeting skills training often focuses on presentation or facilitation techniques. WorkingSm@rt® takes a broader approach by helping organisations redesign the way meetings fit into everyday work. The course combines practical meeting leadership with Better Ways to Work, ensuring meetings become part of a more productive approach to communication and collaboration.
10. What results can organisations expect after the course?
Organisations typically experience shorter meetings, fewer unnecessary meetings, clearer agendas, improved decision-making and stronger accountability for actions. Employees spend less time in meetings and more time on meaningful work, while teams benefit from improved collaboration and more effective use of Microsoft 365 tools.
Special perks after the training
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Learning Materials
You will gain unlimited access to our inner circle resources, including a Virtual Learning Guide to refer to whenever you need
2
Productivity Tips
Keep updated and motivated with our weekly blogs and monthly productivity e-newsletter, LearningLink
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Ongoing Support
After your training, you can join a
1-hour free online refresher with a Priority Coach.​
We're here for you! Email our WorkingSmart Helpdesk:
enquiries@prioritylondon.com
Let's start your
WorkingSmart Journey
Call us on +44 (0) 208 5632 666
or email enquiries@prioritylondon.com