Focus on Priorities, Not Time
with Instructor-led Training
Productivity isn't just about having the right tools, it's about using them effectively.
Microsoft 365 offers powerful features, but many users only scratch the surface of its potential. Priority’s Better Ways to Work training bridges this gap with practical, time-saving methods to work productively.
We understand how successful people work.
You are ready to take control of your workload, manage your inbox and tasks effectively, delegate with clarity and stay focused on delivering your top priorities.
Boost Microsoft 365 Productivity
with Priority's Better Ways to Work
Choose the option that's right for you and your team
Classic Outlook
+ Copilot Option
New Outlook
+ Copilot Option
Let's break it down
What's in it for you?
You will learn WorkingSmart techniques to help you:
-
Prioritise Realistically – focus on the important
-
Plan your Calendar & Tasks - structure your time effectively
-
Control your Emails – stay on top of important communications
-
Delegate & Manage Expectations – share work with agreed deliveries
-
Deliver your objectives – allocate sufficient time
Bespoke Tailoring & Metrics
Tailoring with a Pre-Training Survey:
No size fits all, so training objectives are agreed with the organiser in advance. We can also use a pre-training survey to assess current working practices.
Post-Training Impact Survey:
Results are used to assess skills improvement and ROI in productive time gained.
Logistics
Duration:
Instructor-led 4 hours or
2 x 2 hours online classes on separate days
Class Size:
We like to keep our highly interactive classes cosy - up to 20 people
Where:
Online or Face to Face
1-1 Coaching:
Individual 1 hour online 14-30 days after the training to tailor the techniques to individual requirements
Apps Used:
Microsoft Outlook for Windows or Mac (or Gmail)
Multi-Lingual Instructors:
We can deliver classes in
English, French, German & Dutch
Just Yourself?
Ask us about arranging an individual, 1-1 training.
Work Smarter: Powerful Processes for Managing Your Priorities
Our Instructor-led classes are highly interactive to ensure you start practising and applying all the processes and techniques we show you to become the boss of your workload.
At the end of the training, you will have implemented an internationally-renowned system that makes your inbox, tasks and calendar work for you.
The results?
Well, how do you feel about an extra 60 minutes a day to spare and even having an empty inbox?
Frequently Asked Questions
1. What is WorkingSm@rt® with Microsoft Outlook?
WorkingSm@rt® with Microsoft Outlook is a practical productivity training course that helps individuals manage their email, calendar, tasks and priorities more effectively. Rather than focusing solely on Outlook features, the course teaches proven ways of working that enable participants to prioritise and take control of their workload, improve focus and make better use of Microsoft 365.
2. Who should attend the WorkingSm@rt® with Microsoft Outlook course?
This course is ideal for anyone who uses Microsoft Outlook as part of their working day. It is particularly valuable for professionals who manage a high volume of emails, meetings and competing priorities. Whether you're an individual contributor, manager or executive, you'll learn practical techniques to improve organisation, productivity and workload management.
3. Will this course help me reduce email overload?
Yes. One of the main objectives of WorkingSm@rt® with Microsoft Outlook is to help participants regain control of their inbox. You'll learn practical techniques for prioritising emails, reducing unnecessary messages, organising your inbox efficiently and managing communications without constantly reacting to incoming emails.
4. Will I learn how to achieve Inbox Zero?
Rather than focusing on simply achieving "Inbox Zero", our approach teaches you how to manage your inbox as part of a complete productivity system. You'll learn how to process emails efficiently, capture commitments, prioritise actions and organise information so your inbox supports your work instead of controlling it.
5. How does Outlook help with workload management?
Microsoft Outlook is much more than an email application. When used effectively, it becomes a central hub for managing commitments, scheduling priorities and organising your workload. WorkingSm@rt® teaches participants how to combine Outlook's email, calendar and task management features into one practical system that improves productivity and reduces stress.
6. Does the course cover Outlook tasks and calendar management?
Absolutely. Effective productivity depends on more than managing emails. You'll learn how to use Outlook's calendar and task management features to plan your workload, schedule priority work, manage deadlines and ensure important commitments don't get overlooked.
7. How does Microsoft Copilot work with Outlook?
Microsoft Copilot can summarise email conversations, draft replies, identify action items and help manage your calendar more efficiently. However, Copilot works best when supported by good productivity habits. WorkingSm@rt® provides the framework that helps participants use Copilot effectively while maintaining control over their workload and priorities.
8. Is this course suitable if I already know Microsoft Outlook?
Yes. Many experienced Outlook users only use a small percentage of the application's capabilities. WorkingSm@rt® focuses on improving the way you work rather than simply teaching features, making it valuable for both new and experienced Outlook users who want to become more productive.
9. What results can I expect after completing the course?
Participants typically leave the course with practical techniques they can apply immediately to improve email management, prioritise work more effectively and organise their time. Many organisations report improved productivity, reduced email overload, better workload management and greater confidence in using Microsoft Outlook as part of their daily workflow.
10. How is WorkingSm@rt® with Microsoft Outlook different from standard Outlook tech training?
Traditional Outlook training teaches users where features are located and how they work. WorkingSm@rt® goes much further by teaching proven ways of working that integrate Outlook into a complete productivity system. You'll learn how to prioritise work, manage commitments, organise your time and use Microsoft 365 more effectively, not just how to use the software.
11. Is WorkingSm@rt with Outlook available for both New Outlook and Classic Outlook?
WorkingSm@rt with Outlook is available for both New Outlook and Classic Outlook. However, because many functions and workflows have changed in New Outlook, we deliver separate course versions for each platform. Classes cannot be mixed, ensuring all participants receive training aligned to the Outlook version they use.
Special perks after the training
1
Learning Materials
You will gain unlimited access to our inner circle resources, including a Virtual Learning Guide to refer to whenever you need
2
Productivity Tips
Keep updated and motivated with our weekly blogs and monthly productivity e-newsletter, LearningLink
3
Ongoing Support
After your training, you can join a
1-hour free online refresher with a Priority Coach.
We're here for you! Email our WorkingSmart Helpdesk:
enquiries@prioritylondon.com
Results that speak louder than words
51%
Reduction
of work-related stress
60
min
Saved a day
by getting your workload
under control
64%
Effectiveness
increase in managing emails
Essentials Skills
% Increase / Improvement
Managing email and technology tools
64%
Tracking communication
52%
Managing information
50%
Finding information
49%
Planning and Organisation
57%
Delegating / Assigning work
35%
Getting results / Following-up from meetings
39%
Stress reduction
51%
Improved teamwork
35%
Balancing work/life demands
38%
Let's start your
WorkingSmart Journey
Call us on
+44 (0) 208 5632 666